All new guests to hair colouring services will kindly be asked to attend the salon for a patch testing service no later than 48 hours prior to your appointment. We suggest booking this time for a quick complimentary consultation so we can get to know your needs and requirements for your hair and give more accurate timings where needed and quotation of services.

The majority of Balayage and Highlighting services will require an additional toning service. Please bare this in mind when placing an appointment. Toning services are usually needed when raw lifting by bleach occurs and you need to remove unwanted tones and then deposit the tone of  the required shade. It may also be needed if you express to your stylist your hair is excessively warm and goes very yellow/orange after a matter of weeks of your colour being done.

If you have excessively long and/or thick hair that normally requires extra time, please drop us a call or email and let us know so we can extend times where needed. If your stylist is not made aware we may need to alter the service to reflect the timing or re-book the appointment where sufficient time will be available. Please note excessively long and thick hair may incur an extra charge for time needed and excessive product used.